Contact us
Booking enquiries
Email [email protected] or call 01923 723 819 using option 1.
You can also use our Bookings enquiry form to express an interest in a trip. If you are telephoning, please be aware that the phone line is staffed by volunteers and you won’t necessarily get through right away. If you leave a message, someone will call you back as soon as possible. Volunteers are on duty during weekdays 9-5.
*** Booking Availability Update **
We hope we can find you a date for your trip.
Sheldrake 3, which takes up to 35 passengers, is very busy until the end of September and in December.
Our smaller boats, which take up to 12 passengers, Sheldrake 2 and Close Shave have much more space. Please contact us for dates.
Note: You need to book at least one month before the date of your trip.
Volunteering enquiries
Email [email protected]
Please also first check our current opportunities and complete the Volunteer expression of interest form. If you have a general enquiry, please drop us an email and include a phone number with the details of your enquiry if you would like a call back.
Other contacts
- Marketing [email protected]
- Social media [email protected]
- Fundraising & sponsorship [email protected]
- Enable holiday enquiries– [email protected]
Or, find us at our boat base – open on Wednesdays and at other times according to trip bookings by special appointment. To contact one of these teams by phone, please call the bookings team and ask them to forward your contact details to the appropriate person who will call you back.
Postal deliveries and visiting us
Waterways Experiences, Nash Mills Recreation Centre, Red Lion Lane, Hemel Hempstead, Hertfordshire, HP3 9TE
What 3 Words address ///short.stable.muddy.
+441923723819 (Option 1) Monday-Friday normal working hours.
Nash Mills Recreation Centre compound where we are located has no fixed opening hours, so please call or email us before visiting to avoid a wasted journey.
We have our own mail drop box on the wall to the left of the metal entry gates. If you have a large package to drop off, please call us to make arrangements.